Customer Advantage Plans

Know your costs. Protect your investment. Experience the advantage.

Customer Advantage Plans (CAP) safeguard your direct maintenance costs and provide the ultimate in cost predictability. The plans protect your investment and provide confidence of knowing you’re backed by the industry leader in customer support. With coverage options for non-standard kits, engines and full maintenance solutions available now or coming soon, our customers experience the Bell Advantage.

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Complete direct maintenance cost protection.

Optional non-standard kit coverage.

Preferred rates for aircraft serviced by 100+ CSFs.

Streamlined budgeting.

Residual value protection.

Improved financing terms.

Transferable upon aircraft resale.*

No “Buy-In’s” for select Premier fleet customers.

Budget and rate protection.

Bell 429WLG
Nose to tail, your aircraft is protected by the industry leader in support.
#1 Overall Satisfaction / Ranking


Aircraft Value For Price
Cost of Parts


Aircraft Reliability
Quality of Training
Quality of Technical Manuals


OEM Product Support
Speed of Service
Service Centers
Technical Representatives
AOG Response
Spares Availability

Professional Pilot Magazine AIN Vertical Magazine Business Jet Traveler Magazine

What are the advantages compared to other plans?

There are other plans out there, but many are overly complex, overpriced and leave customers wondering if they are really covered when they have an unplanned maintenance event. Customer Advantage Plan members have:

  • Straight-forward protection for the standard aircraft configuration with optional non-standard kit coverage.
  • Budget certainty at rates very competitive to published direct maintenance costs.
  • Higher aircraft availability with premier access to Bell Helicopter’s rotable pool of parts.
  • Access to engine and full maintenance coverages that are available now or coming soon.
  • Preferred rates when using any of the 100+ Customer Service Facilities (CSFs) located around the world.
  • The confidence of industry leading support voted by customers who experience the Bell Advantage every day.

Two Simple, Comprehensive Plans

Bell Helicopter has two straight-forward Customer Advantage Plan options: Standard and Premier Plans.

Both offer holistic coverage of the standard helicopter configuration, with optional coverage for non-standard kits. Standard and Premier Plans are both designed to provide peace-of-mind that your aircraft is protected from day one of your aircraft ownership. Why overcomplicate your OEM support?

Don’t just think you’re covered…. Know it.

Aircraft Ownership New Aircraft or Fleet Customer New Aircraft Only
Years of aircraft ownership 5+ <5
Annual flight hours High Low
Standard helicopter configuration parts
Optional coverage for kits installed by Bell Helicopter
Optional full maintenance coverage Coming Soon Coming Soon
Optional engine coverage Varies by Model Varies by Model
Parts used for scheduled maintenance  
Parts used for unscheduled maintenance
Life limited components  
OEM original and authorized parts
Alert Service Bulletins
Minimum annual flight hours No Minimum No Minimum
Renewable **
Transferable *  
Preferred Rates for using Bell Helicopter Authorized Customer Service Facilities
Choice Pricing Under Warranty
Access to Bell Helicopter Customer Portal
On-site technical assistance
24/7/365 AOG support

*Upon sale of aircraft, any remaining funds in the aircraft’s Premier CAP account may be transferred with execution of a new contract.
** Conditions may apply.

Customer Advantage Plan Availability

Bell 505

Engine: Safran 5Star

Bell 429

Engine: Pratt & Whitney

Bell 206B

Bell 212

Bell 206L4

Engine: Rolls-Royce

Bell 412

Engine: Pratt & Whitney

Bell 407

Engine: Rolls-Royce

Bell 525

Engine: GE

New Aircraft Coverage

The Customer Advantage Plan provides the confidence of knowing you’re backed by the industry leader in customer support. For new aircraft, the plans are designed to provide peace-of-mind that your aircraft is protected from day one of your aircraft ownership.

Key Benefits

Lower Rates During Warranty

Savings On Overall Aircraft Support

Residual Value Protection on Aircraft

Warranty and CAP Options

(In Network)

3 Years/
**2000 hr. Warranty
*3 Years Labor

(Out of Network)

3 Years/
**2000 hr. Warranty
*2 Years Labor


3 Years/
1000 hr. Warranty
*1 Year Labor

* years total or time out on aircraft | ** with CAP purchased at point of sale

Bell Helicopter Global Network Advantage

Ensuring you’re covered locally is one of the many benefits of being a Bell Helicopter customer. With the largest service network in the industry, CAP members who use a CSF for their local maintenance receive the preferred “in-network” rates for their aircraft.

Coverage is available at competitive rates for those who choose to perform their maintenance elsewhere.

Choosing CSF Support

Preferred Customer Advantage Plan Rates

OEM Trained Maintainers and Technicians

100+ CSFs around the world

Audits of facility standards and practices

Optional full maintenance coverage

OEM authorized parts and documentation

Fastest access to OEM support

Learn More


These documents are available in PDF format in multiple languages.

Are you ready to experience the advantage?

Ready to learn more about how Customer Advantage Plans improve your aircraft operations? Please fill out this short form to have a sales representative contact you.